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Service Center

Welcome to Our Service Department

At Bay Automotive, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.


What Happens After I Schedule an Appointment?

Please use our online form to schedule your next service appointment, or call . We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:

  • Respond to you promptly via your preferred contact method.
  • Ask any additional questions required to service your vehicle.
  • Confirm your appointment.

Night-Time Drop Box

If you'd like to drop off your vehicle after hours for a service appointment the next day, please use the Night-Time Drop Box to deposit your keys.  Your Team Service Advisor will pick them up the next morning and call you when your vehicle is ready.

Quick Links

Hours

  • Monday: 7:30 A.M. - 5:30 P.M.
  • Tuesday: 7:30 A.M. - 5:30 P.M.
  • Wednesday: 7:30 A.M. - 5:30 P.M.
  • Thursday: 7:30 A.M. - 5:30 P.M.
  • Friday: 7:30 A.M. - 5:30 P.M.
  • Saturday: 7:30 A.M. - 12:00 P.M.
  • Sunday: Closed

Contact Information

Bay Automotive

6970 North Military Highway

Norfolk, 23518-4845
sales Sales:
757-855-5555
phone2 Internet Sales:
(866) 876-3840

Service Appointment Form

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Your privacy is important to us.

Bay Automotive takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.